Privacy Policy

1. Introduction

WindowSpecial.com, operated by MCAA, Inc. ("we," "us," or "our"), is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, and city/location when you reach out via call, text, or WhatsApp.
• Property Information: Details about your home or property you share when requesting estimates.
• Communication Records: Records of calls, text messages, and WhatsApp conversations for quality assurance purposes.
• Usage Data: Anonymous analytics data about how visitors interact with our website (via cookies and similar technologies).

3. How We Use Your Information

We use your information to:

• Respond to your estimate requests and service inquiries
• Schedule consultations and installations
• Process project documentation and permits
• Follow up on outstanding estimates or projects
• Improve our website and service offerings
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Licensed installation partners and subcontractors necessary to complete your project
• Permitting authorities and building departments as required by law
• Financing partners, only with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us at 954-608-4663 via call, text, or WhatsApp.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: